Policies
Shipping, returns, privacy and terms, in plain language.
Shipping
Orders ship from Jaipur within 24 hours on working days. Delivery takes 2 to 4 working days to metro cities and 4 to 6 working days elsewhere. Shipping is free on orders above ₹999; below that it costs ₹79. Cash on delivery is available on all pincodes we serve.
Returns and refunds
You can return unused items in their original packaging within 7 days of delivery. Food items (dry fruits, mithai and chocolates) cannot be returned unless they arrive damaged; send us a photo within 48 hours and we will replace them. Refunds go back to the original payment method within 5 to 7 working days of the return reaching us. For COD orders we refund to a UPI ID or bank account you share.
Privacy policy
We collect only what we need to deliver your order and reply to you: your name, phone number, email and address. We never sell your data. Newsletter and waitlist sign-ups are used only to send you the emails or WhatsApp messages you asked for, and you can unsubscribe at any time. This site stores your cart in your own browser.
Terms of service
This website is an NMIMS student project and a demonstration store. Products, prices, reviews and client names are illustrative. Orders placed here are test orders: no payment is taken and nothing is shipped.